Terms of service

Last updated: May 3, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Vektaron OÜ, including all related digital services, advertising solutions, consulting, communications, and website functionality (the “Services”).

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.

1. Business Information

Trade name: Vektaron OÜ
Registry no: 17402725
Email: contact-us@vektaron.agency
Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Tööstuse tn 75-71, 10416, Estonia

2. Scope of Services

Vektaron OÜ provides professional digital agency services, including but not limited to:

  • Digital advertising and campaign management
  • Branding and creative services
  • Marketing strategy and consulting
  • Media buying and performance marketing
  • Content creation and optimization
  • Website and digital asset development
  • Business consulting and related agency services

Certain parts of our Services may involve third-party software platforms, advertising networks, contractors, or service providers.

3. Eligibility

By using our Services, you confirm that:

  • You are legally capable of entering into binding agreements;
  • You provide accurate and complete information;
  • You will use the Services in compliance with applicable laws and regulations.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate business and project information
  • Supplying required materials, approvals, and feedback in a timely manner
  • Ensuring they hold rights to content, trademarks, or assets submitted to us
  • Reviewing and approving deliverables before publication or launch

Delays caused by missing information or client inactivity may affect timelines and project delivery.

5. Payments and Billing

Fees for Services are communicated individually through proposals, invoices, agreements, or website pricing where applicable.

Payments must be made according to agreed terms. Failure to complete payment may result in suspension or termination of Services.

We reserve the right to charge late fees or suspend active projects for overdue invoices where permitted by law.

6. Advertising Platforms and Third-Party Costs

Certain Services may require third-party advertising or software expenses, including but not limited to Meta Ads, Google Ads, TikTok Ads, hosting services, automation tools, or external software providers.

Such third-party costs are separate from our agency fees unless otherwise agreed in writing.

We are not responsible for decisions, outages, account restrictions, policy enforcement, or platform actions taken by third-party providers.

7. No Guaranteed Results

While we aim to provide high-quality professional services, we do not guarantee specific business outcomes, including:

  • Revenue growth
  • Lead generation results
  • Advertising performance
  • Search engine rankings
  • Conversion rates
  • Social media engagement

Marketing and advertising results depend on numerous external factors beyond our control.

8. Intellectual Property

Unless otherwise agreed in writing, all pre-existing intellectual property, methodologies, internal systems, templates, and proprietary materials remain the property of Vektaron OÜ.

Upon full payment, clients may receive rights to final approved deliverables specifically created for them, subject to any third-party licenses or restrictions.

9. Confidentiality

Both parties agree to treat confidential business, marketing, financial, and technical information as confidential and not disclose it to unauthorized third parties unless required by law.

10. Refunds and Cancellations

Refunds, cancellations, and service termination are governed by our separate Return and Refund Policy available on this website.

11. Limitation of Liability

To the maximum extent permitted by law, Vektaron OÜ shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our Services.

Our total liability for any claim shall not exceed the amount paid by the client for the specific Services directly related to the claim.

12. Website Use Restrictions

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt unauthorized access to systems or data
  • Interfere with website functionality or security
  • Copy or misuse website content without authorization
  • Use automated tools to scrape or abuse the website

13. Privacy

Your use of the Services is also governed by our Privacy Policy.

14. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including platform outages, cyber incidents, labor disputes, governmental actions, natural disasters, or disruptions affecting third-party providers.

15. Changes to These Terms

We may update these Terms periodically. Updated versions will be posted on this page together with the revised effective date.

16. Governing Law

These Terms are governed by the laws of Estonia, without prejudice to mandatory consumer protection rights applicable in your jurisdiction.

17. Contact

For questions regarding these Terms, please contact:

Vektaron OÜ
Email: contact-us@vektaron.agency
Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Tööstuse tn 75-71, 10416, Estonia